Shipping policy

WHERE WE DELIVER
We currently deliver within the United Kingdom only. We cannot deliver to PO Box or BFPO addresses.

PROCESSING TIME
Orders are usually processed within 1-3 business days. From October to December, processing can take up to 4 business days because of the busy season. Orders are not processed or dispatched at weekends or on UK bank holidays. Prints and framed artwork are printed and framed to order.

DELIVERY TIMES
Standard UK delivery usually takes 3-5 business days after dispatch. Large furniture items may take longer. All delivery times are estimates and are not guaranteed.

DELIVERY COSTS
- Free standard UK delivery on orders of £50 or more.
- Standard UK delivery is £4.99 on orders under £50.
- Our London framed prints always ship free within the UK.
- Deliveries to Northern Ireland, the Scottish Highlands and the islands may carry a surcharge. Any extra cost is always shown at checkout before you pay.

ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email with tracking information. Orders containing items from different makers may arrive in separate parcels.

DAMAGED OR LOST ITEMS
If your order arrives damaged, please email us within 48 hours of delivery at info@livvat.co.uk with your order number and photos, as explained in our Refund Policy. If your order has not arrived within 7 days of the expected delivery date, please contact us and we will look into it.

CONTACT
Livvatcommerce Ltd - info@livvat.co.uk - 0333 880 4961