Shipping Policy

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Shipping Policy

Last Updated: 17 October 2026

At Livvat, we believe the delivery of your chosen pieces is an integral part of the luxury experience. We are dedicated to providing a seamless and elegant shipping service. This policy outlines the details of our shipping process.

1. Order Processing

All orders are processed with the utmost care from our base in the United Kingdom. Please allow 1-3 business days for our team to prepare your order for dispatch. Orders are not processed or shipped on weekends or public holidays.

2. Domestic Shipping (United Kingdom)

We offer two refined shipping options for our UK clientele:

  • Standard Shipping (3-5 business days): Your order will be delivered by trusted carriers such as Royal Mail or Evri.
  • Express Shipping (1-2 business days): For a more expedited service, we utilise DPD's premium delivery network.

We are pleased to offer complimentary standard shipping on all UK orders over £150.

3. International Shipping

Livvat is delighted to extend its services to discerning clients worldwide. International shipping is available to most destinations. Shipping costs and transit times are calculated at checkout based on the weight of your order and its destination. Please note that transit times are estimates and may vary due to customs processing.

4. Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. For domestic orders under our free shipping threshold, a flat rate will be applied. For international orders, rates are determined by the destination and package weight, ensuring a fair and transparent cost structure.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can use this number to monitor the journey of your package directly on the carrier's website. This allows you to anticipate the arrival of your "Refined Space, Timeless Light" with precision.

6. Customs, Duties, and Taxes

For international orders, please be aware that Livvat is not responsible for any customs duties, taxes, or import fees that may be levied by your country's customs authorities. The recipient of the shipment is the importer of record and is responsible for all such charges. We recommend contacting your local customs office for more information on potential charges before placing your order.

7. Incorrect Address & Failed Deliveries

It is the customer's responsibility to provide a complete and accurate shipping address. Livvat cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address or a failed delivery attempt, we will contact you to arrange for re-shipment at your expense.

8. Contact Us

Should you have any questions or require further assistance regarding our shipping procedures, please do not hesitate to contact our client services team at [Your Contact Email].